Comcast Outage In Our Area

By Mike Fourcher | Thursday, February 3, 2011

What you might today see if you have Comcast. Credit: theogeo.

A number of readers have tweeted and emailed us about their spotty Comcast service today. Earlier this evening Comcast confirmed that there was an outage in the Center Square area, but they declined to say exactly where the outage was, how many were affected or when service should be back online.

Comcast customers with service problems should call 1-800-266-2278 to request repairs.

“The best thing for people to do is to call the 800 number,” said Comcast spokesperson Angelynne Amores earlier this evening.

Unlike power outages, cable service outages can be limited to specific buildings rather than whole blocks.

“It can actually be condo specific. We can know down to the specific home,” said Amores.

They just can’t seem to tell anyone where the outages actually are.

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  • http://www.facebook.com/profile.php?id=1020322362 Erin Sackett-Hermann

    ours went out about 640 last night and came back on around 440 this afternoon, we’re @ foster and winchester.

  • Anonymous

    I am on Lawrence and Ravenswood. I and several other residents in my building lost service (cable and internet) Tuesday and, allegedly, we have service now. Several calls to Comcast were answered with lukewarm interest and almost no information, apologies or assurances on when the service would be restored. I and others find it ironic that satellite-based cable had no issues in the blizzard, yet cable-based service was down with no explanation.

  • http://www.facebook.com/profile.php?id=520941216 Dayo Steph

    Same here at Eastwood/Lincoln. There were a whole bunch of folks in similar straits at Cafe Neo, The Grind, and Starbucks (and we were all rotating so that work could get done!)

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  • http://twitter.com/JRKnecht J.Knecht

    At 5000 blk of Leavitt, the Internets have finally returned! Comcast is back! Without my 4G cell phone doubling as a hotspot, I might not have been able to get onto CenterSquareJournal at all! Thanks for the update!

  • http://www.facebook.com/jennfree Jennifer Freeman

    Comcast outage on Carmen in between Ashland and Ravenswood. We talked to the neighbors/businesses in Andersonville and we seemed to be the only block. Went out Tuesday at 7 pm, back on Thursday at 5 pm. We called the Comcast service line several times to get updates. The first estimate was 40 minutes. When we called back 24 hours later, they said the estimate had to be revised. I know there’s a blizzard, dude. Just don’t tell me 40 minutes when you KNOW there won’t be anyone out to fix it for two days. Knowledge is power.

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