A number of readers have tweeted and emailed us about their spotty Comcast service today. Earlier this evening Comcast confirmed that there was an outage in the Center Square area, but they declined to say exactly where the outage was, how many were affected or when service should be back online.
Comcast customers with service problems should call 1-800-266-2278 to request repairs.
“The best thing for people to do is to call the 800 number,” said Comcast spokesperson Angelynne Amores earlier this evening.
Unlike power outages, cable service outages can be limited to specific buildings rather than whole blocks.
“It can actually be condo specific. We can know down to the specific home,” said Amores.
They just can’t seem to tell anyone where the outages actually are.